To reach BDO’s 24/7 customer service hotline, simply dial their hotline number 8631-8000 using cellphone. You can contact their hotline for various reasons, such as inquiring about your credit card, account balance, reporting a lost card, resolving transaction issues, or seeking assistance with online banking. This hotline is your direct link to professional support whenever you need it. Here’s how you can easily get in touch with BDO’s dedicated team to address your banking needs anytime, day or night.

Ways to Contact BDO Hotline Number:
Here are the different ways to call their customer representative.
Call Hotline:
Metro Manila: (+632) 8631-8000
Domestic Toll-Free Nos: 1800-10-631-8000 (PLDT)
1800-3-631-8000 (Digitel)
1800-5-631-8000 (Bayantel)
1800-8-631-8000 (Globelines)
BDO Credit Card Hotline:
For BDO Credit Card Fraud-Related Matters:
Metro Manila: 8702-6888
Contact BDO via Facebook Messenger:
If someone needs help with Digital Banking, checking their Credit Card status, sending money, or has questions about other BDO products, they can chat with BDO Unibank on Facebook Messenger. Just find the BDO Unibank account with a blue checkmark on Facebook Messenger. They’ll get quick answers to their questions and enjoy a smooth banking experience.
Call BDO Hotline from Abroad:
International Toll-Free Nos.: IAC +800-8-631-8000
If you find yourself overseas and in need of assistance with your banking matters, reaching out to the BDO hotline from abroad is your direct link to professional support. Whether you have questions about international transactions, require help with account management, or need to report a lost card while traveling, BDO’s hotline ensures that help is just a call away, no matter where you are in the world.
Use BDO Mobile Banking APP:
If you need help in sending money, paying bills, changing password or you want to lock or unlock your debit card, you can use their Mobile APP for self-service features.
Contact Via Email:
For individuals seeking assistance while abroad, BDO offers a dedicated email channel to address specific concerns. These include updating registered online banking contact information, facilitating online banking enrollments while overseas, reporting phishing attempts, and addressing data privacy issues. Response times for inquiries related to these matters typically range from one (1) to two (2) days. BDO prioritizes the security and convenience of its customers when managing banking needs overseas. Those in need of assistance for these specific concerns can contact BDO at [email protected]
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