How to Call BPI Customer Service Hotline Number 24/7?

If you have questions about your BPI (Bank of the Philippine Islands) account, such as checking your balance, reporting a lost card, inquiries about credit card, registering complains, or making inquiries about transactions, you can easily get in touch with BPI’s customer service hotline. This hotline is dedicated to addressing a wide range of banking inquiries and concerns. In this article, we’ll provide you with simple steps on how to call BPI’s customer service hotline, ensuring you can quickly reach out and get answers to your banking questions.

Contacting BPI Customer Service Hotline Number:

If you prefer to speak to BPI directly for any queries, clarifications, or requests concerning your personal information or feedback on their data processing practices, there are several avenues available to you:

1. Send a Message on Facebook or Visit a Branch

You can send a message on their official Facebook Page or visit any BPI branch for assistance. The friendly staff at the branches will be more than willing to assist you with your concerns.

Facebook page Link: https://web.facebook.com/bpi

2. Phone Numbers

BPI provides multiple phone numbers for customer service inquiries:

• (+632) 889-10000: This is BPI’s 24-hour Contact Center.
• (+632) 7791-0077: Use this number for BPI Preferred Dedicated Line.
• 1-800-188-89-100: Dial this Domestic Toll-free Number (using PLDT and calling outside Metro Manila).

3. Email:

[email protected]

Whether you have inquiries about stock transfer, investor relations, corporate matters, sustainability, or general corporate communications, BPI offers specific email addresses to cater to your needs. Simply compose your email, include your questions or concerns, and send it to the relevant email address. BPI is committed to providing timely responses and addressing your inquiries efficiently through email communication.

3. Address

You can also reach BPI by mail at the following address:

Bank of the Philippine Islands Ayala Triangle Gardens Tower 2 Paseo de Roxas corner Makati Avenue Makati City 1226

International Toll-Free Numbers

For international customers, BPI offers toll-free numbers. Dial the International Access Code +63 + 2 + 88910000 if your country is not listed in the following:

• Hawaii: Accessible through the Sprint USA toll-free number 1-866-698-9100.

Please note that if you are using mobile services, it’s advisable to check with your service provider if calls to international or special numbers are allowed. Any applicable fees or charges imposed by the service provider are the responsibility of the caller.

List of Numbers to Contact BPI from Abroad

Resolving Concerns and Feedback

BPI values your input and aims to provide timely feedback after recording and evaluating your concerns, inquiries, and suggestions. If you are not satisfied with the resolution of your complaint, you may approach any of the branch officers.

For more specific inquiries or services, BPI also provides additional contact information:

BPI Stock Transfer Office

• Address: 3/F BPI Buendia Center 372 Senator Gil Puyat Avenue Makati City
• Phone: (+632) 858-04693 to 95
• Email: [email protected]

BPI Investor Relations Office

• Address: 14/F Tower One, Ayala North Exchange 6796 Ayala Avenue corner Salcedo St., Legaspi Village Makati City 1229
• Phone: (+632) 824-65860
• Email: [email protected]

Office of the Corporate Secretary

• Address: 14/F Tower One, Ayala North Exchange 6796 Ayala Avenue corner Salcedo St., Legaspi Village Makati City 1229

BPI Sustainability Office

• Address: 25/F Ayala Triangle Gardens Tower 2 Paseo de Roxas cor. Makati Ave. Makati City 1226
• Email: [email protected]

BPI Corporate Communications

• Address: 22/F Ayala Triangle Gardens Tower 2 Paseo de Roxas corner Makati Avenue Makati City 1226
• Email: [email protected]

By following these contact methods, you can easily reach out to BPI’s customer service for a wide range of inquiries, from general banking questions to specific concerns about your personal information or services. BPI is dedicated to providing assistance and ensuring a seamless customer experience.

See Also:

• GCash Customer Service 24/7
• BDO Customer Service Hotline