Paying for your Cignal Prepaid subscription using GCash is a hassle-free and convenient method to ensure uninterrupted entertainment. With GCash, a popular mobile wallet in the Philippines, you can easily top-up your Cignal Prepaid account anytime and anywhere, avoiding the need for physical payment transactions. This guide will provide you with simple steps to pay Cignal Prepaid using GCash, allowing you to enjoy seamless access to your favorite TV channels and shows.
Steps to pay Cignal Prepaid Using GCash:
Below is the guide that tells how you pay Cignal prepaid using GCash. Through GCash, you can get a PIN code. It is necessary to put along with the Cignal Wen Loading tool account number.
Log in using MPIN:
Log in GCash app via MPIN. After this, you will send it to the Homepage. Find the “Buy Load” icon on the home page and click on it.
Enter the mobile number:
Choose or type the mobile number to get Cignal e-Pin on it. After then, click on “Next” to continue with the process.
Choose “PAYTV”:
On the menu bar, find the “PAYTV” icon and choose. It would help if you swiped left for the selection.
Select “Cignal Prepaid”:
Select the plan you want as Cignal Prepaid Load, such as Cignal Prepaid Load 300. Then click on the “NEXT” icon to move on next step.
Tap the “pay button”:
Check the details you give for payment, and then click on the “PAY “button to ensure the transactions.
Payment Successful:
If everything goes right and your payment is successful, you will receive the text message and the PIN to log in to your Cignal TV account. Note down the PIN or take a screenshot because without you can’t reload the Cignal Account.
However, the process is incomplete as you need to reload the Cignal TV account with the PIN you get from a text message. There are two ways to reload the Cignal TV prepaid account with e-PIN, which are described in the following:
Reload with web Leading tool:
Cignal web loading Tool is the online platform that credits the loan you bought into Cignal TV Prepaid account. The steps for reloading are:
- On the browser, search for Web loading tool and then type the details such as:
- Account number (prepaid): Type the Cignal Tv account number.
- PIN: Enter the PIN given to you via text message when you pay for Cignal prepaid load through GCash.
- Captcha code: Type the Captcha that appears on the screen. If it is invalid, tap “generate new” to get a new one.
- Tap on “Submit” when you are done. If the Cignal account number and the PIN you enter are correct, then the notification will tell that the given Cignal account number is loaded.
Reload through SMS (for Smart and Sun subscribers):
Suppose you can’t access the web loading tool for some reason. Then text Cignal PIN to 5353. Such as, if your Cignal account no is: CIGNAL 96783487369701, the transaction fee is just ₱1 per. If you are reloading for the first time, you need to send the CIGNAL REG <Cignal Account no> to 5353 before sending the PIN, e.g., CIGNAL REG 36401999. The process is for the first attempt, and You don’t need to do it again.
FAQs:
Q: What will happen if the Reload is not a success?
Ans: If you don’t receive the PIN and the transaction fails, call the Cignal Care helpline (02) 88-888-222 or #88-222 (toll-free). The helpline is open 24/7 from 6 AM to 12 AM. You can also contact them via email at [email protected].
Q: How did you find the expiration date of the load?
Ans: To find the Cignal load’s expiry date, text CIGNAL EXP to 5353. The service is only for the sun and Smart subscribers, and the standard text rate is also applicable.
Q: Can you purchase the Cignal load with an unverified GCash account?
Ans: Yes, if you have the subscription to the primary (Unverified) GCash account. You can easily buy the Cignal load.
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