If you want to enjoy Cignal service without interruption, then always reload the Cignal account at its fixed time. What would happen if the Cignal prepaid membership was blocked before an important event? Don’t you think it’s the worst thing happened? No worry, though, GCash, you can Load the Cignal account at any time. We’ll show: How to pay Cignal prepaid using GCash?
Moreover, Cignal Tv offers up to 134 free channels, SD and HD. Access to these channels is possible through pre-paid and postpaid subscriptions. Your budget doesn’t matter; you can choose the prepaid that fits your choices.
This article will show how to pay Cignal prepaid using GCash. You will briefly learn about Cignal TV and explain some frequently asked questions. So, keep reading this topic!
What is Cignal TV?
Cignal TV was Inaugurated in 2009 and is one of the significant DTH service providers in the country. The channel offers various channels ranging from HD, movies, international news, Kids TV, and entertainment. The provider offers different packages according to the user’s budget to enjoy them according to their choices.
Cignal TV owns by MediaQuest Holdings and uses the intelligent communication system for its operations. One of its most remarkable features is that it uses Satellite technology rather than local cables. Moreover, the TV channel offers a prepaid HD kit for just P1,990 for its user who needs a satellite dish and STB.
It can also provide a Prepaid HD box for just P1,490 for those who already have a satellite dish but want a new service provider. Cignal TV also provides 17 audio channels and on-demand offers via pay-per-view features. In the Philippines Satellite is the invention of an antenna for the citizens.
How to pay Cignal Prepaid Using GCash?
Below is the guide that tells how you pay Cignal prepaid using GCash. Through GCash, you can get a PIN code. It is necessary to put along with the Cignal Wen Loading tool account number.
Log in using MPIN:
Log in GCash app via MPIN. After this, you will send it to the Homepage. Find the “Buy Load” icon on the home page and click on it.
Enter the mobile number:
Choose or type the mobile number to get Cignal e-Pin on it. After then, click on “Next” to continue with the process.

Choose “PAYTV”:
On the menu bar, find the “PAYTV” icon and choose. It would help if you swiped left for the selection.
Select “Cignal Prepaid”:
Select the plan you want as Cignal Prepaid Load, such as Cignal Prepaid Load 300. Then click on the “NEXT” icon to move on next step.

Tap the “pay button”:
Check the details you give for payment, and then click on the “PAY “button to ensure the transactions.
Payment Successful:
If everything goes right and your payment is successful, you will receive the text message and the PIN to log in to your Cignal TV account. Note down the PIN or take a screenshot because without you can’t reload the Cignal Account.

However, the process is incomplete as you need to reload the Cignal TV account with the PIN you get from a text message. There are two ways to reload the Cignal TV prepaid account with e-PIN, which are described in the following:
Reload with web Leading tool:
Cignal web loading Tool is the online platform that credits the loan you bought into Cignal TV Prepaid account. The steps for reloading are:
- On the browser, search for Web loading tool and then type the details such as:
- Account number (prepaid): Type the Cignal Tv account number.
- PIN: Enter the PIN given to you via text message when you pay for Cignal prepaid load through GCash.
- Captcha code: Type the Captcha that appears on the screen. If it is invalid, tap “generate new” to get a new one.
- Tap on “Submit” when you are done. If the Cignal account number and the PIN you enter are correct, then the notification will tell that the given Cignal account number is loaded.


Reload through SMS (for Smart and Sun subscribers):
Suppose you can’t access the web loading tool for some reason. Then text Cignal PIN to 5353. Such as, if your Cignal account no is: CIGNAL 96783487369701, the transaction fee is just ₱1 per. If you are reloading for the first time, you need to send the CIGNAL REG <Cignal Account no> to 5353 before sending the PIN, e.g., CIGNAL REG 36401999. The process is for the first attempt, and You don’t need to do it again.
FAQs:
Q: What will happen if the Reload is not a success?
Ans: If you don’t receive the PIN and the transaction fails, call the Cignal Care helpline (02) 88-888-222 or #88-222 (toll-free). The helpline is open 24/7 from 6 AM to 12 AM. You can also contact them via email at [email protected]
Q: How did you find the expiration date of the load?
Ans: To find the Cignal load’s expiry date, text CIGNAL EXP to 5353. The service is only for the sun and Smart subscribers, and the standard text rate is also applicable.
Q: Can you purchase the Cignal load with an unverified GCash account?
Ans: Yes, if you have the subscription to the primary (Unverified) GCash account. You can easily buy the Cignal load.
Final consideration:
If you found the Cignal Prepaid session expired, there is no worry when GCash is available. Just open the GCash app on your mobile phone, and buy the subscription from GCash. You can enjoy your favourite movies and Tv shows with ease and comfort at your place.
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